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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barry Rollins

Barry Rollins

December 19, 2025

5  out of  5
rating by Barry Rollins
"very helpful and responsive!!"
We responded:
"Thank you, Barry, for your kind words and the perfect rating! It's great to hear that you found our service helpful and responsive. We always strive to provide the best support possible, and your feedback is truly appreciated. If there's anything else we can assist you with, feel free to reach out."
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Trudy J. Mitchell

December 18, 2025

5  out of  5
rating by Trudy J. Mitchell
"Natalie was very profession and very knowledgeable. She was a joy to work with. I would recommend her for your insurance needs."
We responded:
"Thank you, Trudy, for sharing your positive experience with Natalie. It's wonderful to hear that her professionalism and knowledge made your interaction enjoyable. Your recommendation means a lot, and we're grateful for your trust in us for your insurance needs."
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Jerry Mcclamrock

December 17, 2025

5  out of  5
rating by Jerry Mcclamrock
"Exceptional review of the coverage for auto insurance by a capable Natalie Osborne. Also coverage of renters insurance. Very personable and willing to cover all details to my satisfaction."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Natalie was able to assist you with both your auto and renters insurance needs. We strive to provide detailed and personalized service, and it's great to know that Natalie met your expectations. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Tarin G

December 15, 2025

5  out of  5
rating by Tarin G
"My State Farm agent Natalie is amazing!!! She consistently goes above and beyond! She’s not only taken care of me but my family member as well! Highly recommend!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Natalie has been able to provide such exceptional service to you and your family. We truly appreciate your recommendation and are delighted to have you as part of our State Farm family. If there's anything else we can do for you, please let us know."
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Susan Aliengena

December 11, 2025

5  out of  5
rating by Susan Aliengena
"Just a quick note to give Natalie a five star review she did a wonderful job for me today. She not only answered my questions and took care of my needs, but also reached out for a review of all my coverages which I look forward to doing with her. Well I forgot to hit the post button and had a great meeting today and she gave me excelent service with a new car policy along with and addition to my homeowners policy. I look forwar to working with her again if the need should arise"
We responded:
"Thank you, Susan, for taking the time to share your experience. It's great to hear that Natalie provided you with excellent service and addressed all your questions and needs. We're glad she could assist you and that you're looking forward to reviewing your coverages with her. Your feedback is truly appreciated and helps us continue to deliver the best service possible."
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george stocks

December 10, 2025

5  out of  5
rating by george stocks
"Natalie was great helping me with insurance"
We responded:
"Thank you for sharing your positive experience with Natalie. It's wonderful to hear that she was able to assist you effectively with your insurance needs. Your feedback is greatly appreciated, and we're glad to know you had a great experience."
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LIL TIC TAT

December 10, 2025

5  out of  5
rating by LIL TIC TAT
"I had an amazing experience setting up my renters insurance with State Farm, thanks to Natalie Osborn. She was incredibly helpful, patient, and thorough throughout the entire process. Natalie made everything easy to understand and took the time to make sure I had the right coverage for my needs. Her professionalism and warm personality made the whole experience stress-free. I truly appreciate her outstanding service and highly recommend her to anyone looking for insurance support!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Natalie provided such helpful and thorough service while setting up your renters insurance. Ensuring you have the right coverage is important, and we're glad she made the process easy and stress-free for you. Your recommendation means a lot to us, and we're grateful for your feedback."
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Luis Valdes

December 9, 2025

5  out of  5
rating by Luis Valdes
"Great service!! Great company to work with!!"
We responded:
"Thank you, Luis, for sharing your positive experience. It's wonderful to hear that you found our service and company to be great to work with. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Stephanie Smith

December 3, 2025

5  out of  5
rating by Stephanie Smith
"Natalie Osborn at Trent Lewis State Farm Insurance, provided outstanding customer service. She was friendly, knowledgeable, and incredibly helpful every step of the way. I truly appreciate her support and highly recommend working with her!"
We responded:
"Thank you, Stephanie, for sharing your positive experience with Natalie. It's wonderful to hear that she provided you with friendly, knowledgeable, and helpful service. Your recommendation means a lot to us, and we're glad to have been able to support you every step of the way."
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Ben Gray

December 2, 2025

5  out of  5
rating by Ben Gray
"Happy to be back with State Farm! Ryan is very helpful and I look forward to working with you all! Go Dawgs!"
We responded:
"Thank you, Ben, for sharing your positive experience! It's great to hear that Ryan has been helpful, and we're glad to have you back with us at State Farm. Looking forward to continuing to work together. Go Dawgs!"
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Martin Maldonado

December 1, 2025

5  out of  5
rating by Martin Maldonado
"They have answered my questions in a timely manner and had no problem revising my insurance as needed."
We responded:
"Thank you, Martin, for sharing your positive experience. It's great to hear that your questions were answered promptly and that revising your insurance was handled smoothly. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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Matthew Lunsford

November 28, 2025

5  out of  5
rating by Matthew Lunsford
"Natalie was so helpful in trying to secure life insurance for me! She was professional and kind; I would recommend Trent Lewis State Farm for all things insurance!!"
We responded:
"Thank you, Matthew, for sharing your experience! It's wonderful to hear that Natalie was able to assist you so effectively with your life insurance needs. Your recommendation means a lot to us, and we're glad to have earned your trust for all your insurance needs."
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Debra Lunsford

November 28, 2025

5  out of  5
rating by Debra Lunsford
"Natalie was wonderful ! Very knowledgeable and so polite and gracious !"
We responded:
"Thank you, Debra, for sharing your experience with us. It's fantastic to hear that Natalie provided you with knowledgeable and gracious service. We truly appreciate your feedback and are delighted to know that your experience was positive. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Kauziie Piink BKA DaNailHustler

November 28, 2025

5  out of  5
rating by Kauziie Piink BKA DaNailHustler
"Natalie Osborn was great she assisted me today with my payment over the phone since I was having issues with the app. Very kind and informative Good Work"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Natalie was able to assist you effectively with your payment issue. We strive to provide helpful and informative service, and your feedback is greatly appreciated. If you need any further assistance, please feel free to reach out."
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Athanasia Pilafas-Millward

November 26, 2025

5  out of  5
rating by Athanasia Pilafas-Millward
"Natalie was amazing and saved me so much money"
We responded:
"Thank you, Athanasia, for sharing your experience with us. It's wonderful to hear that Natalie was able to assist you and help save you money. We truly appreciate your feedback and are delighted to know that you had such a positive experience with our team. Your satisfaction is our priority, and we're here to help with any of your insurance needs."
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Elise Silver

November 25, 2025

5  out of  5
rating by Elise Silver
"Natalie, was the best agent that I’ve ever worked with. She gets 10 stars from me.Great Job sweet lady. Keep up the good work.🤗🤪"
We responded:
"Thank you, Elise, for sharing such a positive review about your experience with Natalie. It's wonderful to hear that she made such a great impression and provided exceptional service. Your feedback is greatly appreciated and will be shared with Natalie. We look forward to continuing to meet your insurance needs."
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Heather

November 25, 2025

5  out of  5
rating by Heather
"Natalie saved me a ton!! Also so very thoughtful and professional. Everything was done with ease and in a timely manner. I highly recommend!!"
We responded:
"Thank you, Heather, for sharing your experience! It's wonderful to hear how Natalie was able to assist you effectively and professionally. We're delighted that everything went smoothly and that you found our service valuable. Your recommendation means a lot to us!"
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Devon Hendricks

November 24, 2025

5  out of  5
rating by Devon Hendricks
"It was time to leave my old insurance company as rates continue to rise and customer service was at a lost. I “cold called” Keisha Rector and she was super responsive, answered all my questions and lowered my policies drastically while maintaining all of my original coverage. I am happy to say I am a proud State Farm client."
We responded:
"Thank you, Devon, for sharing your experience with us. It's great to hear that Keisha was able to assist you effectively and provide the coverage you need at a better rate. We appreciate your trust in us and are pleased to have you as part of the State Farm family. If you have any further questions or need assistance in the future, feel free to reach out. Your satisfaction is important to us."
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Wanda Mitchell

November 19, 2025

5  out of  5
rating by Wanda Mitchell
"Having just bought a new car I decided to switch insurance coverage to get a better rate. At the same time I switched my homeowners insurance. I spoke with Ryan Glidewell and he was able to answer all my questions and provide quotes that save money and meet all my needs. Ryan was very knowledgeable and personable. It has been a pleasure working with him and I will recommend Ryan and State Farm to family and friends."
We responded:
"Thank you for sharing your experience, Wanda. It's wonderful to hear that Ryan was able to assist you effectively with your insurance needs and provide you with savings. We're glad to know that you found his service knowledgeable and personable. Your recommendation means a lot to us, and we appreciate your trust in our agency."
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Reid Faber

November 18, 2025

5  out of  5
rating by Reid Faber
"Great experience with Trent Lewis - State Farm Agency! Both Trent and Ryan were very helpful walking me through the options for home and auto insurance. Ryan was transparent had excellent communication and worked to get me the best possible quotes/rates! This has been the best experience I’ve had when working with an insurance provider. Highly recommend!"
We responded:
"Thank you, Reid, for sharing your experience with Trent Lewis - State Farm Agency. It's wonderful to hear that both Trent and Ryan were able to assist you effectively with your home and auto insurance needs. We're pleased that Ryan's transparency and communication made a positive impact and that you found the best possible rates. Your recommendation means a lot to us, and we're glad to have provided you with the best experience."
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C Bynum

November 18, 2025

5  out of  5
rating by C Bynum
"I called for a quote and spoke to Natalie Osborn. I was in awe at her customer service. She gave me so many options and helped me out with services that I wasn’t aware that they offered. She was down to earth and not pushy at all. I will be contacting her for all my insurance needs."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Natalie was able to provide you with exceptional service and a variety of options. We strive to offer helpful and friendly assistance, and it's great to know that Natalie made a positive impression. We look forward to assisting you with all your insurance needs in the future."
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phish phan

November 17, 2025

5  out of  5
rating by phish phan
"Long time policy holder with State Farm Trent Lewis. Wanted to share I had a FANTASTIC experience with Angela Belmontes, helping me with a thorny issue. Angela is kind, courteous, professional --- and very knowledgeable. She helped work thru the issue with patience, competence and kindness. It is great that you have ANGELA on your team. This agency is VERY GOOD --- very responsive. I would recommend them heartily. Angela (and others on the team) are fantastic. randy"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Angela was able to assist you with such professionalism and care. We're proud to have her on our team, and your kind words about her and the rest of our agency mean a lot. Your recommendation is greatly appreciated, and we're glad to know that our service has met your expectations."
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Don DiPaulo

November 15, 2025

5  out of  5
rating by Don DiPaulo
"I had a great experience with Ryan and Trent for my car insurance and homeowners insurance. Very knowledgeable and helpful. Saved money as well. I highly recommend!"
We responded:
"Thank you, Don, for sharing your positive experience with the team. It's wonderful to hear that you found them knowledgeable and helpful, and that you were able to save money on your car and homeowners insurance. Your recommendation means a lot to us, and we're glad to have been able to assist you."
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Alberto

November 14, 2025

5  out of  5
rating by Alberto
"UPDATE: 11/14/25 Keisha, another wonderful individual every time I call it seems they keep improving. She was tentative aware, patient, and most of all kind answering every question I had and when need asked for more time to send me proper documentation. If I would add all these reviews separately. Thank you again Keisha Laura E Gonzalez, Was excellent. She was so pleasant and quick over the phone. I hope they know they have a great asset in there company. Thank you Laura UPDATE: (5 Years later) Logan Gibson, This name will ring for a lifetime. From the moment we started our phone conversation till we hung up Logan was nothing but kind, patient, and understanding. Logan took his time to explain what we are doing from making additions to my product to answering all my questions. This was a huge addition to the team and I'm so grateful I got to speak with Logan. I look forward to speaking and working with him again. Thank you Logan!"
We responded:
"Laura is a leader on our team and yes, a huge asset to us. Thank you for your review!!!"
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Chenita Rander

November 14, 2025

5  out of  5
rating by Chenita Rander
"I sincerely appreciate Kiesha for her assistance with my new policy and my existing ones. Thank you for all your support; I truly enjoyed working with you."
We responded:
"Thank you, Chenita, for sharing your experience with us. It's wonderful to hear that Natalie was able to assist you effectively with your policies. Your kind words and perfect rating mean a lot to us. We're delighted that you enjoyed working with our team, and we look forward to continuing to support you with your insurance needs."