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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chenita Rander

September 1, 2025

5  out of  5
rating by Chenita Rander
"I sincerely appreciate Natalie for her assistance with my new policy and my existing ones. Thank you for all your support; I truly enjoyed working with you."
We responded:
"Thank you, Chenita, for sharing your experience with us. It's wonderful to hear that Natalie was able to assist you effectively with your policies. Your kind words and perfect rating mean a lot to us. We're delighted that you enjoyed working with our team, and we look forward to continuing to support you with your insurance needs."
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Becky S.

August 29, 2025

5  out of  5
rating by Becky S.
"Natalie was great at helping with my last minute coverage needs! Pleasant and quick- she ia a real asset!!"
We responded:
"Thank you, Becky, for sharing your experience with us. It's wonderful to hear that Ryan was able to assist your family in securing a great rate for your auto insurance and provide coverage for your travel trailer. We're pleased that the process was quick and easy for you. Your feedback is greatly appreciated, and we're glad to have you as part of our State Farm family."
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María

August 28, 2025

5  out of  5
rating by María
"Ángela Belmontes es una agente muy amable y pasiente con sus clientes ase lo mejor posible para ayudarte recomendada 100%"
We responded:
"Gracias, María, por compartir tu experiencia positiva con Ángela Belmontes. Nos alegra saber que su amabilidad y paciencia han sido de ayuda para ti. Tu recomendación significa mucho para nosotros y nos motiva a seguir ofreciendo el mejor servicio posible."
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Scottie Sciara

August 27, 2025

5  out of  5
rating by Scottie Sciara
"Natalie has been most helpful upon initial phone call of my seeking adjustments to my son's policy. Look forward to working with her on my next appointment."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Natalie was able to assist you effectively with your son's policy adjustments. We look forward to continuing to work with you and providing the support you need in your future appointments. Your feedback is greatly appreciated."
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Dylan Miller

August 23, 2025

5  out of  5
rating by Dylan Miller
"I had an exceptional experience working with Trent Lewis State Farm Insurance, and I want to especially highlight the outstanding care I received from Logan Gibson. From the very first interaction, Logan demonstrated professionalism, patience, and genuine concern for my insurance needs. He took the time to thoroughly understand my situation, explained all my options clearly, and made the entire process seamless and stress-free. Logan's dedication to providing top-notch service truly set him apart. He was responsive, attentive, and went above and beyond to ensure I felt confident and well-informed about my coverage. It's rare to find someone who combines expertise with such a warm, personable approach, and Logan exemplifies that perfectly. Working with Trent Lewis State Farm and Logan Gibson was a true pleasure. I highly recommend their services to anyone looking for reliable, caring, and professional insurance support. Thank you, Logan, for your outstanding care and for making this experience so positive!"
We responded:
"Thank you, Dylan, for sharing your experience with us. It's wonderful to hear that Logan provided such exceptional service and made your insurance process seamless and stress-free. We take pride in ensuring our clients feel confident and well-informed, and it's great to know Logan exemplified this with his professionalism and personable approach. Your recommendation means a lot to us, and we're grateful for your trust in our team."
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Beverly Coppage

August 18, 2025

5  out of  5
rating by Beverly Coppage
"Natalie was helpful and patient. Been with Trent for years and always goes out of their way to help."
We responded:
"Thank you for sharing your experience, Beverly. It's wonderful to hear that Natalie was able to assist you with patience and helpfulness. We're grateful for your loyalty over the years and are always here to support you. Your feedback is greatly appreciated."
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Muskan Virani

August 15, 2025

5  out of  5
rating by Muskan Virani
"Keisha has been truly helpful and is sincerely one of the most hardworking people i have met. She ensured that I understood my policy, choices, discounts, ways to lower my premiums, etc. She is quite knowledgeable and takes her time to understand her clients needs."
We responded:
"Thank you for sharing your experience with Keisha. It's wonderful to hear how helpful and knowledgeable she has been in assisting you with your policy and ensuring you understand all your options. We are proud to have her on our team, and your feedback is greatly appreciated."
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Stroke renigade - patterson

August 14, 2025

5  out of  5
rating by Stroke renigade - patterson
"Excellent service. For a very difficult situation Thank you Natalie You are an ANGEL"
We responded:
"Thank you so much for your kind words, Natalie. It's wonderful to hear that our service was helpful during a challenging time. Your feedback means a lot to us and motivates us to continue providing the best support possible. If there's anything else we can assist you with, please feel free to reach out."
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Dayoung Joo

August 14, 2025

5  out of  5
rating by Dayoung Joo
"Had a great communication with Bao- very friendly and made the whole process easy to follow."
We responded:
"Thank you, Dayoung, for sharing your experience with us. It's wonderful to hear that Bao was able to assist you in such a friendly and clear manner. We appreciate your feedback and are glad to know the process was easy for you. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Elizabeth Garcia vazquez

August 14, 2025

5  out of  5
rating by Elizabeth Garcia vazquez
"Buenas tardes me gustó mucho su atención de la señorita Ángela me ayudó mucho con la información que requería. Y Grasia por su atención por todo"
We responded:
"Nos alegra saber que la atención de Ángela fue de tu agrado y que te ayudó con la información que necesitabas. Apreciamos mucho tus comentarios y nos motiva a seguir ofreciendo un servicio de calidad. Gracias por compartir tu experiencia con nosotros."
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Holly Utz

August 14, 2025

5  out of  5
rating by Holly Utz
"I had the pleasure of working with Natalie on a mutual client’s insurance policy, and she went above and beyond every step of the way. We were navigating a brand-new program for the first time, which meant countless edits, adjustments, and back-and-forth communication. Natalie handled it all with patience, professionalism, and a positive attitude. She was incredibly responsive, thorough, and committed to getting everything just right for our client. I truly appreciate the extra time and effort she put in—it made a challenging process so much smoother. Highly recommend Natalie for anyone looking for an insurance agent who truly cares!"
We responded:
"Thank you so much, Holly, for sharing your experience working with Natalie. It's wonderful to hear how she went above and beyond to ensure everything was handled with care and professionalism. Navigating new programs can indeed be challenging, and we're glad Natalie could make the process smoother for you and the client. Your recommendation means a lot, and we appreciate your kind words about her dedication and responsiveness."
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Prince Yeboua

August 11, 2025

5  out of  5
rating by Prince Yeboua
"Kisha has provided great customer service ever since she became my agent. She is honest and lets me know of any changes in policy and goes beyond her job title to make sure I’m up to date with everything with my account. Kisha is definitely someone I can trust with my insurance policy"
We responded:
"Thank you for sharing your positive experience with Kisha. It's wonderful to hear how she has consistently provided you with honest and attentive service. We are pleased to know that you feel confident and informed about your insurance policy. Your trust means a lot to us, and we appreciate your feedback."
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Chocho Firestone

August 11, 2025

5  out of  5
rating by Chocho Firestone
"Keisha Rector is the best! She helped me through my new home and has supported me through this new unfortunate damage to my home. Thank you Keisha!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that Keisha was able to assist you with your new home and support you during a challenging time. We truly appreciate your feedback and are glad to have been of service. If you need any further assistance, please feel free to reach out."
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Victor Espinoza

August 11, 2025

5  out of  5
rating by Victor Espinoza
"Great communication! Been with them for years now and plan to continue."
We responded:
"Thank you, Victor, for your kind words and for being a loyal customer over the years. We're delighted to hear that our communication has met your expectations. Your trust and continued support mean a lot to us. Looking forward to serving you for many more years to come!"
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John Martin

August 8, 2025

5  out of  5
rating by John Martin
"Natatlie Osborm did a great job. And she knows her stuff she should get a 10 start instead of a 5 star"
We responded:
"Thank you, John, for sharing your positive experience with Rachel TaiHook. It's wonderful to hear that she exceeded your expectations and provided you with excellent service. Your feedback is greatly appreciated and will be shared with Rachel and the team. We look forward to continuing to serve you with the same level of dedication."
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Ahari Network Channel

August 7, 2025

5  out of  5
rating by Ahari Network Channel
"Ryan was awesome, very patient and kind. Thank you for a job well done."
We responded:
"Thank you for sharing your positive experience with Ryan. It's wonderful to hear that his patience and kindness made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Alex Spencer

August 7, 2025

5  out of  5
rating by Alex Spencer
"I have personal and business insurance with this State Farm Agency. They always take care of anything I need from Natalie helping with any issues I have to Trent making sure I have the coverage I need. Regardless of who answers the phone, I am well taken care of."
We responded:
"We appreciate your business over these years and look forward to serving you in the future. Thank you for the review!"
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Vincent Mckinney

August 7, 2025

5  out of  5
rating by Vincent Mckinney
"Keisha was the best insurance agent that I have ever had the experience of dealing with i give her my highest praise thank you Keisha for your attention as my agent 🙏"
We responded:
"Thank you, Vincent, for sharing your experience with Keisha. It's wonderful to hear that she provided such exceptional service and attention. Your feedback is greatly appreciated, and we're glad to know she made a positive impact as your agent."
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Jacqueline Evans

August 6, 2025

5  out of  5
rating by Jacqueline Evans
"Natalie Osborn is an asset to the Trent Lewis-State Farm Insurance Agency. She is knowledge, exercised great customer service and get me excellent rates on my car insurance and homeowner's insurance. I highly recommend her."
We responded:
"Thank you, Jacqueline, for sharing your positive experience with us. It's wonderful to hear that Natalie provided you with excellent customer service and helped you secure great rates on your car and homeowner's insurance. Your recommendation means a lot, and we're glad to have Natalie as part of our team. We look forward to continuing to serve your insurance needs."
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casey coleman

August 6, 2025

5  out of  5
rating by casey coleman
"Natalie helped me save some serious $ by bundling my home, auto, and boat!"
We responded:
"Thank you, Casey, for taking the time to leave such a positive review. It's wonderful to hear that you had a great experience with our agency. We are committed to providing excellent service and are glad to know we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best support possible. If you ever have any questions or need further assistance, feel free to reach out."
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Swazetta Riley

August 6, 2025

5  out of  5
rating by Swazetta Riley
"What can I say I am so HAPPY with the customer service and the indebtedness I received from this Statefarm. The difference between this Statefarm and the other Statefarms in Lawrencville GA is that THIS particular person heard ME and took the TIME to assist and LISTEN. The way this person and I was on the phone you wouldv'e thought we were old High school class mates. The conversation and service was just that good. I have not laid eyes or even been to this location so if this person walked pass me today I would not know who that person would be. I will say this with the Utmost respect this person cared and knew about insurance and applied in a way and said it in a way that was understandable, this person did NOT fast talk me or talk over my head. I loved it and I WOULD RECOMMEND going to see MY new BEST FREIND my (side Joke) ("JAKE" from statefarm). MR. LOGAN GIBSON | Senior Account Manager Trent Lewis Agency 1245 Pleasant Hill Rd Lawrenceville, Ga 30044 That's right LOGAN go see him tell him you want the RED carpet service which he provides that anyway. Mrs. Swazetta James."
We responded:
"Thank you so much for sharing your wonderful experience with us. It's fantastic to hear how Logan made such a positive impact by truly listening and providing exceptional service. We're delighted that you felt understood and valued, and it's great to know that the conversation was both informative and enjoyable. Your recommendation means a lot to us, and we're grateful for your trust. If there's anything else we can do for you, please let us know."
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Andrew Arcell

August 1, 2025

5  out of  5
rating by Andrew Arcell
"Natalie Osborn was a big help and very informative and insightful."
We responded:
"Thank you, Andrew, for sharing your positive experience with us. It's wonderful to hear that Natalie was able to provide you with the help and insights you needed. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Embellish The Story

July 31, 2025

5  out of  5
rating by Embellish The Story
"Natalie is very knowledgeable and professional. She is very conscientious about getting us the best coverage for the lowest rate. Natalie keeps the customer’s needs at the forefront of her business."
We responded:
"Thank you for sharing your positive experience with Natalie. It's wonderful to hear that her knowledge and professionalism made a difference in finding the best coverage for you. We appreciate your feedback and are glad to know that she keeps customer needs as a priority. Your satisfaction is important to us, and we look forward to continuing to serve you."
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tangi forman

July 31, 2025

5  out of  5
rating by tangi forman
"Natalie with State Fram was great to work with. She was swift in handling my request to add a new vehicle on the policy. Thanks Natalie"
We responded:
"Thank you for sharing your positive experience with Natalie. It's wonderful to hear that she was able to assist you promptly with adding a new vehicle to your policy. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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Mark Foxworth

July 31, 2025

5  out of  5
rating by Mark Foxworth
"Good company good people l"
We responded:
"Thank you, Mark, for your fantastic review! It's wonderful to know that you had a positive experience with our agency. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance, feel free to reach out."